Please click on the Products button appeared on the main menu bar to see the pictures of products as well as other more detailed information about the products.

Once you selected the product, choose your desired size and colour, then click the “BUY NOW” button.

SHOPPING AT OUR STUDIO:

1, Cash payment.

2, Bank transfer via bank account:

Joint Stock Commercial Bank for Foreign Trade of Vietnam – Vietcombank Thanh Cong Branch.
Account number: 0011000993356
Account holder: Pham Tuong Lan

Bank for Investment and Development of Vietnam – BIDV Ba Dinh Branch
Account number: 1261000236258
Account holder: Pham Tuong Lan

Please take a screenshot once you completed the bank transfer so as to avoid transfer and banking errors.


SHOPPING ONLINE:

Please click on the Products button appeared on the main menu bar to see the pictures of products as well as other more detailed information about the products.

Once you selected the product, choose your desired size and colour, then click the “BUY NOW” button.

A pop-up notification will appear to let you know that your chosen item has been added to the cart. Next, click the "SHOPPING CART" button in the top right corner of the screen to see the products you have chosen. You can change the quantity, continue shopping or remove any item in the basket as you wish.

After clicking on "PAYMENT" button, please fill in our customer information and choose a payment method. Finally, click on "CONFIRM AND SEND ORDER" to complete the ordering process.

After receiving your order, we will contact you via the phone number you provided to confirm your order and notify you our bank account numbber.

Once the bank transfer is successful, we will deliver the items to your address.

Return policy:

If you are not satisfied with an item, you have 3 days after receiving your order to exchange it for any size or another item.

The item you wish to exchange must be brand new, unused, undamaged, not laundered, with BAESIC’s name tag and label stay intact.

Customers who wish to change the item at the studio have to bring the invoice with you.

Items that are torn, damaged, stained and deformed will not be accepted and will be returned to customers. The item that has been exchanged once will not be exchanged for the second time, unless the item is faulty.

This policy applies to customers who shop in store and online (Customers who shop online will pay the shipping fee).

Note:

- The exchanged item must have an equal or greater value than the item you wish to be exchanged.
- The policy does not apply to discounted items.
- You can exchange/return only once per item.

Contact us:
- Studio: Room 1002 - Floor 10 - Thang Long Building -105 Lang Ha - HN.
- Phone: 094 3026331

- The purpose and scope of data collection

The data collection on baesicstore.com website (baesicstore.com) includes: email address, full name, address, phone number. This is the information that baesicstore.com needs customers to provide so that we can contact you, confirm and ship your purchased items to you.

We will also use both your personally identifiable information and some non-personally identifiable information (such as cookies, IP address, browser type, total date, etc.) to better advance our site and Services, as well as developing new functions, features and services according to ongoing trends and interests.

Customers are responsible for promptly reporting to baesicstore.com about acts of unauthorized use, abuse, breach of confidentiality, retention of third-party customer information so that we can take appropriate measures.

- Data usage
The Company uses the data customer provides to:
• Providing services to customers;
• Sending notifications of activities and other information between customer and baesicstore.com;
• Contacting customers in case special circumstances arise;
• BAESIC do not use the personal information of customers for purposes not related to your transactions at baesicstore.com;
• In case legal problems arise: baesicstore.com is responsible for cooperating in providing customer information if requested from judicial agencies including: Procuracy, court, police investigating legal violations of customers. In addition, no one has the right to infringe on customer's personal information at baesicstore.com.

- Information storage time
Customer's personal data will be stored until a cancellation request is made. In all cases, customer’s information will be kept confidential on the server of baesicstore.com.

- People or organizations that may have access to information
We do not disclose personal information about customers, or information about your use of the baesicstore.com to third parties (such as the areas you visit, or the services you access), except under the following circumstances:

1. We may disclose the information to third parties if you agree.
2. We may disclose the information to companies and individuals we hire to perform several functions on our behalf, for example, hosting web servers, analyzing data, providing marketing assistance, processing credit cards or other forms of payment and services to customers. These companies and individuals will have access to your personal information as needed to perform their work. They do not share that information with any other third parties.
3. We may disclose the information if legally required, either from a government agency or if we believe such action is necessary to: (a) comply with legal requirements or pursuant to a legal process; (b) protect the rights or property of Dan Phan Company, or its partners; (c) prevent crime or protect national security; or (d) protect the personal safety of users or the public.
4. We may disclose and transfer the information to a third party, who acquires all or most of Dan Phan Co., Ltd.'s business, by associating, consolidating or acquiring sets or most of our properties. In addition, in case Dan Phan Co., Ltd. becomes the subject of a bankruptcy proceeding, whether voluntarily or reluctantly, Dan Phan Co., Ltd. or its trustee may sell, authorize or disclose the information following the process, if the bankruptcy court agrees.

- Address of the unit collecting and managing personal information
DAN PHAN CO. LTD
Address: Room 1002, Floor 10, Ford Thang Long Building, 105 Lang Ha, Lang Ha Street, Dong Da District, Hanoi City, Vietnam.
Email:
Phone: 0943026331

- Means and tools for customers to access and edit their personal information
Customers have the rights to check, update, adjust or cancel their personal information by asking baesicstore.com to do this.
Customers have the rights to submit a complaint about the disclosure of personal information to third parties to the management of baesicstore.com. When receiving these feedbacks, baesicstore.com will re-confirm and get back to you. It is our responsibility to answer and guide customers to keep their information confidential.

- Commitment to privacy:

The customer’s personal information on baesicstore.com is strictly confidential under the privacy policy of baesicstore.com. The collection and use of information is done only with the consent of the customer unless other laws require otherwise.
We do not use, transfer, provide or disclose to any third party the customer's personal information without the consent of the customer. In case the information server is attacked by a hacker resulting in the loss of customer's personal data, we will be responsible for reporting the incident to the investigating authorities so as to timely handle the problem and notify this to customers.
Baesicstore.com requires the Customer to provide all relevant personal information such as: Full name, contact address, email, phone number and is responsible for the legality of the information. on. Baesicstore.com is not responsible for nor does it resolve any complaint related to that customer's rights if the customer's personal information provided upon initial registration is not correct.

Customer submits a complaint related to Customer Information Privacy Policy. As soon as we receive the information, baesicstore.com will quickly perform the verification. Baesicstore.com will contact the Customer directly to handle the complaint in a constructive manner, if the complaint is proven to be correct. In case the two parties cannot reach an agreement, the judicial bodies will be the ones that resolve the problem